General Terms and Conditions AirportTaxi

Service Handling

The contractual activity of includes commercial passenger transport after the customer has placed the order. The contractual services include the safe transport of the agreed number of people with their luggage to the agreed pick-up date and to the agreed destination. Other services such as child seats (up to 4 years), excess baggage, bulky baggage and the carriage of animals must be agreed separately and requested when booking.

Booking Process

A booking can be made ONLINE at least 5 hours before PICK -UP. After receipt of the order, your booking will be confirmed within a very short time. By placing an order, the customer accepts our terms and conditions . The contract of carriage is only valid when the booking is confirmed by . Telephone bookings are confirmed by SMS. The customer is obliged to check the accuracy of the information. The customer is responsible for the correctness of the information.


The customer must expect deviations of +/- 10 minutes from the agreed pick-up time, and must be reachable by telephone at least 30 minutes in advance. If the customer cannot be found at the confirmed pick-up address, the right to transportation expires after 5 minutes waiting time. In this case, the confirmed package price must be paid in full. In the unlikely event that cannot meet the pick-up time due to unforeseen circumstances, cannot be held liable for any additional costs incurred.

Airport Pickup

As a rule, passengers are received in front of the exit (customs) in the arrivals area of the specified flight with an individualized name tag. Passengers who do not arrive at the agreed meeting point will be contacted by the chauffeur by telephone.

If the passenger does not report or is not available so that a new meeting point cannot be agreed, the right to the transfer applies.


No liability is assumed for delays due to force majeure (accident, breakdown, traffic jams). We are only liable for material damage if the damage is due to gross negligence or intent. accepts no liability for any damage to luggage or its contents.


The carriage of excess baggage or bulky baggage, eg bicycles, surfboards, skis, diving equipment, must be reported and can only be transported if space is available and in secure packaging.

Child seat, Transport of Animals provides MaxiCosi and booster seats for children free of charge. For the transport of animals, if space is available and agreed, the passenger is obliged to provide the necessary, legally required means of transport (e.g. animal box) to .

Cancellation and Rebooking

A cancellation or rebooking must be made in writing (e-mail). A rebooking is only valid if this is confirmed by . The customer can cancel his/her booking free of charge up to 5 hours before the pick-up time. In case of cancellation within 5 hours before pick-up time, or in case of no-show, will charge the passenger the full cost of the transfer.

Prices and Surcharges

The flat rates calculated and confirmed by apply. The fare is specified in the written booking confirmation. The fare is constantly adjusted to current competitive prices to remain as cheap as possible. Unannounced intermediate stops are to be paid in cash according to the additional transport costs incurred.


The flat rate is to be paid directly to the chauffeur at the end of the journey. Payment is usually made in cash or by card (EC, Mastercard, Maestro, Visa, Amex). In the case of billing customers, CHF 5 will be charged in addition to the fare. Administration costs charged. The invoice is to be paid 10 days after receipt.

Privacy stores and uses personal data only to process and process customer orders. Personal customer data and information are never passed on to third parties. Click here for more detailed information. Data protection declaration Airport Taxi is to inform the users of this website in accordance with the data protection regulations of the federal government (Data Protection Act, DSG) about the type, scope and purpose of the collection and use of personal data by the website operator Saoz Taxi Özusug. The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations. Keep in mind that data transmission on the Internet can always be subject to security gaps. Full protection against access by third parties is not feasible